Refund policy
1. Right of withdrawal
In accordance with the provisions of article 103 of the General Law for the Defense of Consumers and Users, it cannot give up the order made in the following cases:
to. Supply of goods that can deteriorate or expire quickly (103 d.).
b. Supply of prevented goods that are not suitable to be returned for reasons for the protection of health or hygiene and that have been despised after delivery, which means that once the product is opened, it cannot be returned (103 e.) .
c. Supply of goods that after their delivery and taking into account their nature have been mixed inseparable with other goods (103 f.).
In the event that the sale does not fit within the exceptions mentioned, according to the law you have a period of fourteen (14) days from the date of receipt of the products, to exercise your right of retraction without having to justify The reasons or pay penalties except for shipping costs, as long as you have consumer and user consideration.
All articles must be returned in identical conditions to those in which they were delivered, with all their wraps and accessories, as long as this allows all the necessary checks and manipulations to determine the characteristics and functionalities of the products. The buyer will be responsible for the decrease in the value of the items when a manipulation other than the necessary to establish the characteristics and operation of the products it would have acquired has been carried out.
As indicated, AMC Glass PackagingIt will not admit the return of the product when a right of withdrawal is not applicable as indicated in the section of each product.
The returned product is prayed that it is accompanied by a photocopy of the delivery albarán to facilitate its identification and avoid delays.
Once we receive the merchandise in our warehouse, and prior verification of the status of the same, it will proceed to the reimbursement of its amount according to the payment modality made by the buyer. The shipping costs for return will not be reimbursed in any case.
Right of withdrawal:
You have the right to give up this contract within fourteen calendar days, without justification.
The withdrawal period will expire to the fourteen calendar days of the day that you or a third one for you indicated, other than the carrier, acquired the material possession of the goods.
To exercise the right of withdrawal, you must notify us AMC HACMNAS SLU, PÉREZ MERCADER STREET, 5, 41318 VILLAVERDE DEL RIO (SEVILLA), INFO@AMCGLASSPACKAGING.com, 672399077) YOUR DECISION TO DING OF THE CONTRACT through an unequivocal declaration (by example, a letter sent by postal mail or email). You may use the withdrawal form model that appears below, although its use is not mandatory.
To fulfill the period of withdrawal, it is enough that the communication relative to the exercise for its part of this right is sent before the corresponding term come.
Consequences of withdrawal:
In case of withdrawal on your part, we will return all the payments received from you, including delivery expenses (with the exception of additional expenses resulting from the choice for your part of a different delivery mode to the less expensive delivery modality ordinary that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to give up this contract. We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you expressly arranged otherwise; In any case, it will not incur any expense as a result of reimbursement.
We can retain reimbursement until you have received the goods, or until you have presented a test of the return of them, according to what condition it is fulfilled first
We must return or deliver the goods to us (AMC Hacnas SLU, Perez Mercader street, 5, 41318 Villaverde del Rio (Sevilla), without any undue delay and, in any case, no later than 14 calendar days from The date on which your contract decision communicates.
You must assume the direct cost of return of the goods.
You will only be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods.
